Privacy Policy

Introduction

AVKreators (referred to as “AVKreators,” “we,” “us,” or “our”) is an information technology and creative services company incorporated in Ahmedabad, Gujarat, India. We provide services spanning AI-powered solutions, creative design, digital marketing, graphic design, motion graphics, and web design and development.

This Privacy Policy describes how we collect, use, disclose, and protect the personal information of individuals who visit our website at https://avkreators.com (the “Website”), inquire about or engage our services, attend our digital events, or otherwise interact with us. This Policy applies to all such individuals, regardless of their location.

By accessing our Website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any provision herein, please discontinue use of our Website and services.

This Privacy Policy is governed by the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (“DPDPA”) of India, and is drafted to align with international data protection frameworks, including the General Data Protection Regulation (GDPR) and applicable consumer privacy laws.

Information We Collect

We collect information about you in the following ways:

Information You Provide Directly

When you contact us, submit a form, request a quote, apply for a job, register for an event, or engage our services, you may provide:

• Contact details: full name, email address, telephone number, and postal address
• Professional details: company name, designation, industry, and business requirements
• Communication content: messages, enquiries, feedback, and project briefs you send to us
• Job application data: resume/CV, portfolio links, professional experience, qualifications, and references
• Payment information: billing details necessary to process service fees (processed through secure third-party payment gateways; we do not store full payment card data)
• Event registration data: name, email, and professional details when you register for webinars or digital events we host

Information Collected Automatically

When you visit our Website, we automatically collect certain technical data through cookies, log files, and similar technologies, including:

• Device and browser data: IP address, browser type and version, operating system, screen resolution, and device type
• Usage data: pages visited, time and duration of visits, links clicked, referring URLs, and navigation paths
• Location data: approximate geographic location inferred from your IP address
• Cookie identifiers and session tokens

Information from Third Parties

We may receive information about you from third-party sources, such as:

• Social media platforms, when you interact with our pages or use social login features
• Analytics and advertising partners who provide aggregated insights about website traffic
• Professional networking platforms such as LinkedIn, when you reach out to us
• Referral sources, including clients who recommend your business to us

How We Use Your Information

We use the personal information we collect for the following purposes, each of which has a lawful basis under applicable data protection law:

Service Delivery

To provide, manage, and improve the services you engage us for; to communicate about project status, deliverables, and timelines; to process payments and issue invoices; and to respond to your enquiries and support requests.

Business Operations

To conduct internal business operations, including record-keeping, accounting, auditing, and legal compliance; to enforce our contracts with clients; and to protect our legal rights and interests.

To conduct internal business operations, including record-keeping, accounting, auditing, and legal compliance; to enforce our contracts with clients; and to protect our legal rights and interests.

Marketing and Communications

With your consent, or where permitted by applicable law, to send you marketing emails about our services, case studies, blog posts, and upcoming events. You may withdraw your consent at any time by using the unsubscribe link in any marketing email or by contacting us directly.

Analytics and Website Improvement

To analyse how visitors use our Website; to identify and resolve technical issues; to improve content, design, and functionality; and to understand which services are most relevant to our audience.

Event Management

To manage registrations for our webinars and digital events, to send event-related communications, and to follow up with participants regarding related services.

Employment and Recruitment

To evaluate job applications, conduct recruitment processes, communicate with candidates, and comply with employment law obligations.

Legal and Regulatory Compliance

To comply with applicable laws and regulations, respond to legal process, cooperate with law enforcement authorities, and meet our obligations under Indian and international law.

Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies. Cookies are small text files placed on your device that allow us to recognise returning visitors, remember preferences, and analyse site usage.

Types of Cookies We Use

• Essential Cookies: Required for the Website to function correctly. These cannot be disabled without affecting Website functionality.
• Analytics Cookies: Allow us to understand how visitors interact with our Website, using tools such as Google Analytics.
• Marketing Cookies: Used to track visitors across websites to display relevant advertising, where applicable.
• Preference Cookies: Remember your settings and choices to personalise your experience.

Managing Cookies

You may control cookie settings through your browser preferences. Note that disabling certain cookies may affect Website functionality. Where required by law, we seek your consent before placing non-essential cookies.

Disclosure of Your Information

We do not sell your personal data. We may disclose your information in the following circumstances:

Service Providers

We share data with trusted third-party service providers who assist us in operating our Website and delivering our services, including hosting providers, payment processors, email delivery services, analytics platforms, and project management tools. These providers are contractually obligated to handle data securely and only as instructed by us.

Business Partners

Where a project involves collaboration with specialist contractors or partner agencies, we may share relevant project information. Such parties are bound by appropriate confidentiality obligations.

Legal Requirements

We may disclose your information where required by law, court order, or governmental authority; to enforce our Terms and Conditions; to protect the rights, property, or safety of AVKreators, our clients, or the public; or in connection with fraud prevention and investigation.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the relevant party, who will be required to maintain the protections described in this Policy.

International Data Transfers

As AVKreators serves clients globally and uses cloud-based service providers, your personal data may be transferred to, processed, and stored in countries outside India. When such transfers occur, we take appropriate measures to ensure that your data receives an adequate level of protection, including the use of standard contractual clauses and data processing agreements consistent with applicable law.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by law. Specifically:

• Client project data is retained for a minimum of seven (7) years following project completion to comply with Indian legal and tax obligations.
• Marketing data is retained until you withdraw consent or unsubscribe.
• Job application data for unsuccessful candidates is retained for up to twelve (12) months, after which it is securely deleted.
• Website usage data collected through analytics tools is retained in accordance with the retention settings of those tools, typically up to twenty-six (26) months.

Upon expiry of the applicable retention period, data is securely deleted or anonymised.

Security of Your Information

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include:

• Encrypted data transmission using Secure Sockets Layer (SSL/TLS) technology
• Access controls limiting data access to authorised personnel on a need-to-know basis
• Secure server infrastructure with regular security assessments
• Staff training on data protection obligations

However, no method of electronic transmission or storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security and encourage you to take reasonable precautions when transmitting information to us online.

Your Rights

Subject to applicable law, you have the following rights regarding your personal data:

• Right of Access: To request a copy of the personal data we hold about you.
• Right of Correction: To request correction of inaccurate or incomplete data.
• Right of Erasure: To request deletion of your personal data, subject to legal retention obligations.
• Right to Withdraw Consent: To withdraw consent for processing activities based on consent, at any time, without affecting the lawfulness of prior processing.
• Right to Object: To object to processing for direct marketing purposes.
• Right to Data Portability: To receive your data in a structured, commonly used format, where technically feasible.
• Right to Grievance Redressal: Under the DPDPA, 2023, to raise concerns with our Data Protection Officer.

To exercise any of these rights, please contact us using the details in Section 13. We will respond to your request within thirty (30) days.

Children’s Privacy

Our Website and services are not directed at individuals under the age of eighteen (18). We do not knowingly collect personal data from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately, and we will take steps to delete such information.

Third-Party Websites

Our Website may contain links to third-party websites, social media platforms, and partner services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit, as we have no control over their content or practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. We will indicate the revised date at the top of this document. For significant changes, we will provide a prominent notice on our Website. Your continued use of our Website or services after any change constitutes your acceptance of the revised Policy.

Contact Information and Grievance Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our designated Grievance Officer:

Grievance Officer: AVKreators Data Protection Team

Company: AVKreators

Address: Ahmedabad, Gujarat, India

Email: sales@avkreators.com

Phone: +91 9426557374

Website: https://avkreators.com/

We will acknowledge your complaint within seventy-two (72) hours and aim to resolve it within thirty (30) days.

This Privacy Policy was last reviewed and approved on March 19, 2026.